VoIP phone systems are the newest and most efficient trend in business phones. They are more affordable and efficient, and come with an array of features that traditional phone lines just can’t compete with. To assist businesses who have decided to make the switch and upgrade their phone system to VoIP, provider of IT consulting on Long Island, Server Bays, shares 4 tips on reducing downtime during transition.
Evaluate Your Network. Before making the switch to VoIP, evaluate your network to determine whether or not it can handle the increase in network traffic that will inevitably come with a VoIP switch. When there is a strong, quality internet connection in place, VoIP call quality easily surpasses that of traditional phone lines. It’s crucial that your network remain fully operational with the internet running optimally, so in some cases it might be necessary to dedicate a line for your VoIP phone.
Get Your Equipment in Place. Do you have enough equipment for every line you are creating with your new VoIP system? Don’t put the cart before the horse when it comes to setting up your business phone system. Conduct an in-house evaluation to determine how many devices you will need and gather all of your equipment before your installation date. To add a layer a readiness, place your equipment in its desired location to make sure your phone is placed right where it is needed on your desk, where it is most comfortably in your reach.
Make a Plan. The best way to avoid any surprises is to lay out a detailed plan. Provide information to employees and provide customers with an alternative method to reach you if downtime is expected. If a team of VoIP professionals is handling your setup, run through the plan with them and create contingency plans for any possible hurdles. Create a pre-setup checklist, and double check that it’s all done before your installation date.
Partner with a Managed Services Provider. The best way to guarantee a smooth transition is to work with a team of experts. When implementing something as critical to your daily operations as a phone system, your business does not have time for rookie mistakes. Working with a seasoned team of VoIP professionals will provide the insight and knowledge needed for correct installation and set up, the first time.
About Server Bays:
Founded in 2014, Server Bays LLC, is Long Island’s fastest growing managed service firm. Server Bays LLC provides companies with cost effective custom technology solutions. To date, they have helped several clients achieve a better return on investment. Founder Ryan Yannelli and Vice President Anthony Milazzobring energy, enthusiasm, and expertise to IT solutions, and their company has quickly earned a 5-star rating.